At Mimi Commerce, we want you to feel confident with every purchase. If something isn’t right, we’re here to help.
✅ RETURN ELIGIBILITY
You may request a return if:
• The item is unused and in its original packaging
• The request is made within 14 days of delivery
Damaged or incorrect items:
• Must be reported within 3 days of delivery
• Photo proof is required for verification
We do not accept returns for:
• Used or damaged items not caused by us
• Items not in original condition or packaging
• Final sale or clearance items
📦 RETURN PROCESS
Email us at admin@mimicommerce.com within 14 days of delivery
Include your order number and reason for return
Attach photos if the item is damaged or incorrect
Wait for return approval and instructions
Ship the item back using a trackable method
Note: Return shipping costs are the customer’s responsibility unless the item is defective or incorrect.
💰 REFUNDS
Once your return is received and inspected:
• Approved refunds are issued to your original payment method
• Processing time: 3–7 business days
Shipping fees are non-refundable, except if the error was on our side (wrong or defective item).
🔄 EXCHANGES
We offer exchanges only for:
• Damaged items
• Defective products
• Incorrect items received
All exchanges depend on product availability.
⚠️ NON-RETURNABLE ITEMS
The following items cannot be returned:
• Gift cards
• Digital/downloadable products
• Final sale items
• Opened health or personal care products
📬 CONTACT US
If you need help with a return or refund:
Email: admin@mimicommerce.com
Website: https://mimicommerce.com
Business: Mimi Commerce LLC